To Be Polite! A Must-Remember The Bowing Angles
In Japan, bowing which is called “ojigi” is a traditional form of etiquette often used in business situations as well. Interestingly, the angle of the bow varies depending on the situation! Bowing at the wrong angle could be rube. Let’s remember in this article to learn the correct bowing angles.
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Bowing angle when greeting a colleague
When we greet a colleague with phrases like “Good morning” or “Thank you for your hard work,” bowing is customary as well. Even in these cases, it’s important to mind the angle. Which do you think is the correct angle when we are bowing to a close colleague: “15°” or “45°”?
“A：15°” is correct!
A key point of the angle of a bow is considering “who you are greeting”. For colleagues, a light bow, known as “eshaku”, is appropriate.
Bowing angle when greeting a customer
In the business situation, there are times when you will need to greet important customers. In such cases, it’s essential to bow properly. So as not to be rude, which angle should you choose for your bow: “90°” or “30°”?
“B：30°” is correct!
For customers, bow slightly deeper than an “eshaku”.
Bowing angle when apologizing a customer
While serving a customer, you made a mistake and ended up upsetting them. Although it’s a very panic moment, stay calm and begin by bowing properly to apologize. In this situation, which would be more appropriate: “a deep seated bow (called “dogeza”, where you kneel with your forehead to the ground)” or “a bow of 45–90°”?
“B：a bow of 45–90°” is correct!
In Japan, there was once a time when acts like “dogeza” (kneeling with one’s forehead to the ground) or “danpatsu” (cutting one’s hair or shaving one’s head) were considered the ultimate forms of apology. However, these acts are rarely performed now.
In business situations, strive to use the correct bowing angles to show respect to everyone. It may be challenging at first, but you will become accustomed to bowing gracefully by practicing. It’s also a good idea to practice with your colleagues.
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